Frequently Asked Questions

Everything you need to know about our premium cones and accessories.

What materials are used in your pre-rolled cones?

Our cones are crafted from 100% organic hemp and wood pulp, ensuring a slow, even burn without any harsh chemicals or additives.

How long does shipping take for bulk orders?

Standard domestic shipping typically takes 3-5 business days. Bulk and wholesale orders may require an additional 48 hours for processing before shipment.

Do you offer custom branding or private labeling?

Yes, we specialize in custom-printed cones and packaging for brands. Please contact our sales team for minimum order quantities and design templates.

What is your return policy for damaged goods?

If your order arrives damaged, please notify us within 7 days of delivery. We will provide a full replacement or refund once the damage is verified.

Are your products lab-tested for purity?

Absolutely. All our paper products undergo rigorous testing for heavy metals, pesticides, and microbials to ensure they meet industry safety standards.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for high-volume wholesale accounts.